Susan Hines, BSN, RN-BC
Susan Hines, RN, BSN, is the Manager of Clinical Care Services at Optima Health, a division of Sentara Healthcare. She graduated from George Mason University in 1982. Susan’s career of has been in many areas of nursing including ICU, home health, case management, utilization review, clinical record review, clinical appeals in the revenue cycle and community health nursing. The past 18 years of nursing have been in a management. Susan enjoys teaching nurses how to be the best version of themselves in order to successfully advocate for patients.