Sheilah McGlone, RN, CCM
Sheilah McGlone RN, CCM,is well-known in the field of case management. She has over 25 years of case management experience that encompasses commercial and government funded programs with a primary focus on underserved populations. Prior to stepping into a corporate role, Sheilah practiced as a Registered Nurse in various hospitals acute care settings, specializing in critical care. Within her 21 years as the Director of Case Management and Integrated Care Coordination at Hudson Health Plan/MVP she oversaw an expanded team of Registered Nurses, Licensed Social Workers, Integrated Care Coordinators and Peer Support Specialists. She participated in the creation of the “feet to the street” Westchester Cares Action Program, an award winning integrated care management Health Home CMA that was originally part of a New York State Department of Health Chronic Illness Demonstration Project. She is dedicated to the philosophy and delivery of a fully integrated CM model where one case manager links care coordination across all domains of health and is a certified trainer for the CMSA ICM Model. She also created and implemented a unique Pediatric Lead Case Management Program which won the Clinical Innovation Award at a New York State Nurses Association Convention. Sheilah has participated in several presentations pertaining to case management on a local and national level and has held various leadership positions within the Hudson Valley Chapter of CMSA that include Chapter President. She remains active on the Hudson Valley Chapter Board of Directors and is the Chair of their Public Policy Committee. She is also a former Board member of the NY Capital Region Chapter, participated on several National CMSA Committees and has co-authored published articles highlighting the integrated case management model. Sheilah was also the recipient of the Hudson Valley Chapter’s first Case Manager of the Year Award and the esteemed 2013 CMSA National Award of Service Excellence . She has recently been appointed as a member of the National CMSA Foundation Board and is presently sharing her expertise by working as an independent case manager trainer focusing on the basics of motivational interviewing, CMSA Standards of Practice, leadership strategies and implementation of the Integrated Case Management Model.