Patricia Noonan, MBA, RN, CCM
Patricia Noonan is the Director of Care Management, North Unit, at Beth Israel Lahey Health Performance Network. In her current position, she is responsible for leadership support to the Accountable Care Units to ensure quality, efficient transitional and ambulatory care services for the ACO Medicare, Medicaid, and Commercial high-risk population. As Director, her responsibilities include care management program development and strategic planning while working closely with care management leadership within a large integrated healthcare system.
Patricia has enjoyed her nursing career which spans across various clinical settings including medical-surgical and emergency unit settings. She has over twenty years of case management experience in a Management Service Organization. She has written and secured grant funding to establish an enhanced care transitions program. She has presented on topics including Public Policy and Advocacy, Multistate Licensure, Patient-Centered Medical Home, Enhanced Care Transitions, Dementia Care, and ACO Care Management Programs.
Patricia is an active member of CMSA currently serving in a Board Director position from 2017-2020; and the CMSA Foundation as a Board Director from 2018-2020. She served as Chair and Vice-Chair of the CMSA Public Policy Committee from 2012-2017 where she promoted CMSA’s mission, national public policy initiatives and built the CMSA Public Policy Liaison and Multistate Licensure Network. She has participated in CMSA DC Summits meeting with legislators on Capitol Hill to raise awareness on the Case Management Model Act, CMSA Standards of Practice, Multistate Licensure and other health policy issues important to the professional case management community.
Patricia is an active member of the CMSNE Chapter having served on several committees including Chair of the Public Policy Committee and Public Policy Liaison Board member where she led grassroots campaigns to advance Nurse Licensure Compact legislation in Massachusetts and raised awareness on the Case Management Model Act. Patricia has also served on several CMSNE Chapter committees to coordinate quality educational programming for the CMSNE membership including the Hospital-based Conference Committee, MA Extension Committee, and the CMSNE 25th Anniversary Committee.
Patricia was honored to receive the CMSA National Award of Service Excellence in 2017 and serve on the CMSA Standards of Practice Revision Taskforce in 2016. She also received the CMSNE Chapter Case Manager of the Year (CMOY) Award in 2012. Additional Awards Patricia has received include EMS Public Educator of the Year and ENA Special Board Recognition Award for the Child Injury Prevention Program.
Patricia’s professional interests include public policy and advocacy for professional case management and program development to improve chronic care management in the geriatric and commercial population. She received an MBA from Endicott College, BS degree from Emmanuel College, and Nursing Diploma from Salem Hospital School of Nursing. She is a certified case manager through the Commission for Case Manager Certification (CCMC) and holds a certificate in Guided Care Nursing from The Institute for Johns Hopkins Nursing.