Lucienne Rossignol, MHSC, HA
Lucienne Rossignol, MHSc HA is the National Manager of Case Management Services for Veterans Affairs Canada (VAC). She has been in this role since 2016. She is responsible for a team of 23, many of whom are experts in Case Management practice and who support competency and skill development for the 450 VAC Case Managers across the country. Prior to that Lucienne spent 14 years working with the Canadian Armed Forces working with ill and injured members in the process of transitioning out of the military. In the last 5 years she worked on the implementation of the Transition Centers across the country working with those members being medically released. Prior to that she was with the Canadian Armed Forces Health Services Group as the Administrator at the time when Case Management was being introduced and helped with the organization and implementation of the program from an administrative perspective.