Karen Hooven, RN, BSN, CRRN, CCM
Karen Hooven RN BSN CRRN CCM is the current manager of the Case management dept at Cleveland Clinic Medina Hospital. She has over 25 years of case management experience-Acute and Rehabilitation. She is the co-founder of the Cleveland Chapter of CMSA, now 5 years old, and remains an active board member.
Colleen Royer RN MSN CCM is the current Sr Director for the East region of the Cleveland Clinic which encompasses 4 hospitals: Southpointe, Marymount, Hillcrest and Euclid. She is currently the president of the Cleveland Chapter of CMSA and has been a member since its beginning.