Diane L. Smith is the Director of Member Connections and Community Health Services at Centene Corporation. She has over 20 years of combined clinical, IT and project management experience. Early in her nursing career, she worked as a case manager and utilization review nurse before moving into IT project management, where she has managed multiple cross-functional business and IT projects. She has been at Centene for 5 years, before joining the Member Connection team she led implementations and lead the Product enrollment team. She has been instrumental in expanding the Member Connections Maturity Model to better align with care management and clinical programs, by implementing programs like diabetes, readmission, and asthma coaching.