PP305 – Improving Client Engagement by Empowering Maternity Case Managers
Maternity Case Management focuses on education and support for pregnant women during the pregnancy and postpartum period. The goal is for women to have healthier pregnancies, learn to advocate for themselves and their babies, and to reduce maternal and infant health problems. Unlike shorter-term acute care case management, the maternity case managers are involved in the care of the mother and baby for several months. They interact more often with women who have higher risk of complications, who have chronic conditions, and/or who have socio-economic risk factors. Thorough assessment provides the maternity case manager with necessary information to connect the pregnant women to community resources, health care providers, and educational opportunities to promote wellness before and after delivery. Leaders who choose to provide ongoing education and training for maternity case managers are investing not only in their staff, but also in the lives of pregnant women and their growing families. Investing in the overall health of women and infants reduces or prevents costly health and social problems in the future. Additional education and training opportunities offer the chance for maternity case managers to gain valuable skills and confidence needed to support pregnant women and achieve positive birth outcomes.