JUNE 28 - JULY 2, 2020   •  Boston, MA
30 years of Care Transitions Across the Full Continuum

PP213 – HEALTH CONFIDENCE & SIMULATION: A NOVEL APPROACH TO PATIENT EDUCATION TO REDUCE READMISSIONS

Jun 30 2020
12:30 pm - 2:30 pm

PP213 – HEALTH CONFIDENCE & SIMULATION: A NOVEL APPROACH TO PATIENT EDUCATION TO REDUCE READMISSIONS

We will share a successful project of interdisciplinary collaboration amongst RN Case Managers, Social Workers, Pharmacists, Physical Therapy, Respiratory Therapy, Nursing Leadership, Hospital Leadership and Physicians at a mid-size community teaching medical center, aimed at increasing the patient’s perceived confidence in managing themselves and their chronic condition(s) independently.

Our intervention is a complement to traditional patient education strategies and incorporates different adult learning styles, promotes interdisciplinary cooperation, addresses social determinants of health and optimizes the coordination of care for patients with chronic medical conditions. Leveraging the knowledge base across the interprofessional team and addressing identified patient education needs, we strive to “bring it all together” before the patient is discharged from our acute facility and facilitate an interactive patient education experience.

Striving to promote client self-advocacy, independence, and the provision of client-centered care in alignment with the CMSA Standards of Practice; this presentation focuses on the benefits of promotion of autonomy and improved patient/family education.

Objectives:

  1. Review the needs assessment completed to identify the gaps in patient education from the patient’s perspective.
  2. Describe the journey to developing the program and roles and functions of all the team members involved in the interactive patient education experience.
  3. Demonstrate through sharing actual case studies how the team manages the collaboration and includes all members of the inter-professional team including the patients and their families, to address educational gaps and increase patient health confidence in managing their chronic conditions independently post discharge; contributing to decrease in utilization, readmissions and length of stay