6006 – Recovery Coaching in Care Management
According to CCAR (Connecticut Community for Addiction Recovery) “A recovery coach is anyone interested in promoting recovery by removing barriers and obstacles to recovery, and by serving as a personal guide and mentor for people seeking or in recovery.”
Four goals of the recovery coach are: (according to William White, prolific writer on recovery coaching)
• Promote recovery
• Remove barriers
• Connect people with recovery support services
• Encourage hope, optimism and healthy living
Peers are uniquely positioned to deliver this service in significant and effective ways that produce positive and lasting results. Integrating recovery coaching into care management teams, specifically in the health insurance setting is unique to AllWays Health Partners. Recovery coaches support members to explore and pursue the recovery steps the client desires, in a truly person-centered model. Coaches help clients develop “recovery capital” and share their own lived experience as appropriate to help clients develop hope and imagine new possibilities for themselves.
Many clients report that meeting with their recovery coach is often the only time they have been able to talk openly about their struggles with addiction without feeling judged.
The recovery coaches are supervised by a CCM who follows the code of conduct of professional case managers. All recovery coach supervisors are required to attend a training program designed specifically to support peer recovery coaches. Recovery coaches complete a training program that includes Ethics, boundaries and confidentiality. These modules are also required for recertification, every 2 years.
1. Articulate understanding of multiple pathways of recovery
2. Identify key roles/functions of a recovery coach
3. Describe ways to integrate recovery coaching into a care management team
4. Explain how a recovery coach illustrates the principles of: honoring member autonomy, acting with integrity, showing fidelity to the client and respecting client rights