1005 – Improvement of Patient outcomes with effective care coordination between the Department of Defense Case Manager and the Network Case Manager
Effective care coordination of an Active Duty Service Member in a Network Facility between the Department of Defense (DoD) Case Manager and the Network Case Manager improves patient outcomes and is cost effective. The case management of a Service Member is complicated on many levels, not only medically, but vocationally, financially and taking into consideration individual psychosocial needs. Effective Case Management is crucial to ensuring that our ill and injured Active Duty Service Members are appropriately and safely transitioned to the next level of care, and ultimately back to their communities of origin. The current focus on Network to DoD seamless Transition seeks to utilize effective best practice standards, case management strategies, and code of professional conduct to ensure the best possible outcomes for our Service Members throughout the continuum of care. The Captain James A Lovell Federal Health Care Center, is the first integrated DoD/VA Facility in the Country which has demonstrated effective collaboration and coordination of care across the continuum, from Active Duty to Veteran status and utilizing network facilities in assisting our ill and injured service members throughout the continuum of care.
1. Contrast the role of the Department of Defense (DoD) Case Manager, resources/support services available and the steps involved in preparing for the transition of care process including the psychosocial impact
2. Define the communication process, and the important role the network Case Manager has in managing the care of an Active Duty Service Member.
3. Summarize care with and without care coordination between a network Case Manager and a DoD Case Manager while acting with integrity and fidelity