JUNE 28 - JULY 2, 2020  
30 years of Care Transitions Across the Full Continuum


FAQ's (Frequently Asked Questions)

Frequently Asked Questions

We’ve put together some commonly asked questions to give you more information about our CMSA 2020 30th Annual Conference & Expo: Virtual Edition.

Q: What will the virtual conference be like?
A: Interactive, concurrent and poster sessions, as well as networking opportunities, yoga, a 3D virtual exhibit hall and even our 30th Anniversary party will all be part of your conference registration.

The main conference dates are June 28- July 2. The interactive sessions will take place at the times designated in the schedule provided. Concurrent and poster education is available 24/7 during that week as well. Starting July 3 all content will be available until July 11th.  

A virtual exhibit hall will also be available so that attendees can learn about the valuable services, products and resources available through our industry partners.  Special discount offers, games and prizes will be available to those attendees who participate in CMSA’s Virtual Edition!

Q: I registered for the on-site conference, does my registration get changed over to the virtual conference?
A: Yes, if you were registered for our on-site Boston conference you will automatically be transferred to a registration for our virtual edition

Q: When I register for the virtual edition will I still receive my one-year membership to CMSA
A: Yes, you will receive a one-year CMSA membership, or if you are already a member, a renewal that starts when you current memberships ends

Q: What happens if I can’t fit in all of my sessions before July 2nd?
A: We will be offering all of the interactive, concurrent and poster education sessions until July 11th for your convenience. You are not required to watch all sessions within June 28-July 2nd.

Q: Will there opportunities to network?
A: Yes. We are hosting two networking events during the week where you will be able to join a table of six people to meet new friends or reconnect with old friends via live video and chat. Much like Speed Dating, we will be asking attendees to switch tables every 15 minutes to make more new friends. Tables will be organized by theme so you can choose whatever table has a theme you are interested in. This promises to be a fun and entertaining networking activity.

Q: What kind of setup will I need to take part in the conference?
All attendees will be sent a link prior to conference that allows them to access the virtual conference platform when it goes live. In addition, we will be sending in advance of the conference a test link for those who will be accessing the virtual conference from behind a company firewall. In the event your company is blocking access to the virtual conference platform, you should have plenty of time to contact your internal IT department in advance of the conference to whitelist the virtual conference website.

Q: I have never attended a virtual conference before. Will it be confusing to navigate?
A. We intentionally selected a top tier platform that will be intuitive and easy to navigate with minimal training. We will also be holding a “Know before you go virtual” webinar before the conference to go over platform specifics. In addition, there will be an orientation manual at the Welcome Center in the Lobby when you first enter the platform that can be downloaded and used as required.

Q:Which Internet browser is best to view the conference?
We recommend accessing virtual conference platforms in Google Chrome. The conference schedule is listed in the Eastern Daylight Time Zone; if you are in a different time zone and would like to view conference events in your time zone, consider downloading an app like this one to display your local times.

Q:When did the memberships for ICMA and CMSA merge?

Q:Who was CMSA’s first President?
A:Mindy Owens