Patricia Noonan, RN,MBA,CCM
Patricia Noonan is the Director of Network Care Management at the Lahey Clinical Performance Network (LCPN). In her current position, she is responsible for provision of leadership support to the Accountable Care Units to ensure quality and efficient ambulatory program services for the ACO Medicare and Commercial Plans high-risk population. As Director, her responsibilities include care management program development and strategic planning while working closely with care management leadership within a large integrated healthcare system. Prior to her current position, Patricia worked as Director of Transitional & Ambulatory Care Management at Northeast Physicians Hospital Organization where she provided leadership oversight to the care management professional team to ensure delivery of high quality, cost effective services across the health care system and community.
Patricia has enjoyed her nursing career which spans across various clinical settings including medical-surgical and emergency unit settings. She has nearly twenty years of case management experience in a Management Service Organization. She has written and secured grant funding to establish an enhanced care transitions program. She has presented on topics including public policy and advocacy, multistate licensure, the Patient-Centered Medical Home, enhanced care transitions, dementia care and ACO care management programs.
Patricia is an active member of CMSA. She was elected to serve on CMSA Board in 2017 – 2020 as a Director. She served as Vice-Chair and Chair of the CMSA Public Policy Committee from 2012-2017 where she promoted CMSA’s mission, national public policy initiatives and built the CMSA Public Policy Liaison and Multistate Licensure Network. She has participated in CMSA Public Policy & Advocacy DC Summits meeting with legislators on Capitol Hill to raise awareness on the Case Management Model Act, Case Management Week Resolution, CMSA Standards of Practice, Multistate Licensure and other health policy issues important to the professional case management community.
Patricia is an active member of the CMSNE chapter having served on several committees including Chair of the Public Policy Committee and Public Policy Liaison Board member where she has led grassroots campaigns to advance Nurse Licensure Compact legislation in Massachusetts and raised awareness on the Case Management Model Act. Patricia has also served on several CMSNE Chapter committees over the years to coordinate quality educational programming for the CMSNE Membership, including the Hospital based Conference Committee, MA Extension Committee and the CMSNE 25th Anniversary Committee.
Patricia was honored to serve on the CMSA Standards of Practice Revision Task Force in 2016. She received the CMSA Award of Service Excellence in 2017. She also received the CMSNE chapter Case Manager of the Year (CMOY) Award in 2012. Additional Awards Patricia has received include EMS Public Educator of the Year and ENA Special Board Recognition Award for the Child Injury Prevention Program.
Patricia’s professional interests include public policy and advocacy for professional case management and program development to improve chronic care management in the geriatric population. She received an MBA from Endicott College, BS degree from Emmanuel College, and Nursing Diploma from Salem Hospital School of Nursing. She is a certified case manager through the Commission for Case Manager Certification (CCMC) and holds a certificate in Guided Care Nursing from The Institute for Johns Hopkins Nursing.