Jacqueline Gonzalez, MSN, MBA/HCM, RN, CCM, BC
Jacki Gonzalez started her career with Anthem/Amerigroup 11 years ago at the New Jersey plan. Her professional career with Anthem/Amerigroup has been focused on leadership of the Medicaid Care Management (CM) program, associate and program development, and process improvement. She has partnered on multiple corporate CM workgroups throughout the years and was seen as a care management subject matter expert (SME) for many new plans entering the Medicaid market. She is now working on the GBD Corporate CM team as a Health Services Director since September 2016.
Jacki has been a Registered Nurse for 26 years. She has a Master’s Degree in Nursing and an MBA in Health Care Management. She currently holds national certification with the American Nurses Credentialing Commission (ANCC) in Case Management and the Commission for Case Manager Certification (CCM). She has been actively involved with the Case Management Society of America for the past 15 years and has held multiple NJ chapter board of director positions, such as President and Executive Director.