JUNE 10-14, 2019   •  Las Vegas, NV
Navigating the Full Spectrum of Case Management • Mirage Convention Center

PP215 – How To Improve Case Manager Engagement in a Changing Healthcare Landscape

PP215 – How To Improve Case Manager Engagement in a Changing Healthcare Landscape

Why health care organizations must address the looming nursing shortage.
How to identify needed areas of improvement to increase case manager engagement.
What are specific interventions organizations can implement to improve employee engagement in the workplace.

Nursing is one of the fastest growing occupations in the US. By 2022, it is estimated that there will be a need for 3.44 million nurses in the United States, an addition of 1.13 million nurses. While demand for nurses increases, the RN population is actually shrinking because a large number of nurses are reaching retiring age. The estimated average cost of replacing a nurse ranges from $37,00.00 – $58,400.00. Hospitals can spend $5.2 to $8.1 million in a year just on nurse turnover. This means it is critical that medical institutions must focus on engaging tenured nurses as well as new graduates. Without an adequate supply of nurses, case management plans become difficult to implement with resulting gaps in care. Employee engagement helps move an organization towards meeting its goals. Employment engagement helps an employee see how they fit into an organization, how they can make a contribution and how their participation supports the organizational mission statement. Additionally, retaining employees through organizational engagement promotes a better work environment and culture. How to Retain your Case Managers: 

Strong on-boarding program
Mentor/Peer Buddies
Team Building Activities
Making Recognition a regular habit
Perform a goal-focused mid-year check-in
How to spot retention risks before they lead to turnover
Foster employee development
Tools, time and training

Objectives:

1. Why health care organizations must address the looming nursing shortage.

2. How to identify needed areas of improvement to increase case manager engagement.

3. What are specific interventions organizations can implement to improve employee engagement in the workplace.