PP207 – A structured motivational support program (E3) by case managers to improve social and clinical outcomes for persons with mental health issues
Many persons with mental health issues face multiple motivational and social issues such as difficulty obtaining and coping with employment and successful community integration. They may also have poor knowledge of illness and symptom management. Often they report that they are not well-supported after discharge. These factors may lead to poor follow-up adherence to medical appointments and frequent readmissions (revolving door syndrome).
A Structured Programme of Motivational Support, known as E3; Encourage, Educate and Empower, was therefore introduced by case managers to address these issues. The program was first piloted in 2013 for 15 patients with successful results. Thus case managers were supported by management to continue to conduct the program in 2014/2015, 2016 and 2017/2018.
1. To increase patients’ self-awareness about their lifestyle habits which affect the effectiveness of their illness management.
2. To provide psycho-education to patients and cover any potential knowledge gaps that clients may have pertaining to their recovery.
3. To provide an additional avenue for patients to have more options in overcoming issues related to their illness.