4004 – Quality Improvement Tools for Improved Case Managment
Quality Improvement Tools for Improved Case Management
Understanding and quantifying how case management interventions affect care outcomes is critical to improving and sustaining exceptional care within a complex organizational setting. Objectively measuring and monitoring the delivery of care through the use of quality and performance improvement tools and methods supports innovation and the development of competencies specific to information literacy, communication and evidence-based practice. The presentation is intended to ignite systems thinking, reflective practice, critical thinking, evidence based practice and innovation within your practice setting.