2007 – The Art and Science of Leadership in Case Management and Patient Navigation
The participant will be introduced to the concept of case management as a synthesis of art and science, with a special emphasis on leadership. The discussion will proceed into leadership theory and styles, emphasizing Emotional Intelligence (EI) and Transformational Leadership (TL) as they apply to case management and, in a more focused sense, to cancer patient nurse navigation. The take home message is that leadership is a process in which ALL case managers participate and is not the exclusive province of specially designated individuals. Objectives: Upon completion of the presentation the case manager will be able to: 1. Describe case management as a synthesis of art and science in his/her practice. 2. Describe leadership styles and identify them in his/her own experience. 3. Describe the essential components of the transformation Leadership style and apply them to his/her practice.